Terms of Use
1. About the operator and brand
These Terms of Use govern access to and use of the Latrix Coaching website and digital learning services. Latrix Coaching is a brand of Larectrix Globalisation Private Limited ("Company", "we", "us"), operated from 1st Floor, Shop-F/8, Sy No-41/2, FP-73 Sargam Complex, Near Hirabaug, Varachha, Surat, Gujarat, India — 395006. Contact: latrixcoaching@gmail.com | +91 82008 72703. By creating an account, browsing courses, or completing a purchase, you agree to these Terms.
2. Acceptance of Terms
If you do not agree to these Terms, do not use our services. If you use the platform on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.
3. Accounts and eligibility
You must provide accurate registration details and keep your login credentials confidential. Sign-in and registration require a one-time password (OTP) sent to your registered email, in addition to your password. You are responsible for all activity under your account. Notify us promptly of any unauthorised use. We may suspend or terminate accounts that violate these Terms or applicable law.
4. Courses and digital delivery
Larectrix Globalisation Private Limited, through the Latrix Coaching brand, sells access to online educational programmes, mentor/coach support (as described on each course page), and, where stated, completion certificates. Access is granted after successful payment confirmation. Delivery is digital: online class links and joining instructions are shared by email and/or WhatsApp chat groups with coaches — not as a self-serve library inside the website account. No physical goods are shipped unless expressly stated. Delivery details are described in our Shipping Policy at /shipping-policy.
5. Pricing, taxes, and payments
Course prices are shown in Indian Rupees (INR) on the relevant course or catalogue page. For Businesses academies are priced per seat by programme. Prices may include or exclude applicable taxes as displayed at checkout. Payment is processed through our authorised payment gateway partners. A purchase is complete only when we receive confirmation of successful payment from the gateway.
6. Cancellation and refunds
Refunds, cancellations, and certificate validity are governed by our Refund Policy at /refund-policy. Where a refund is approved, it is processed to the original payment method within the timelines stated in that policy.
7. Licence and intellectual property
All course materials, branding, text, graphics, and software on this platform are owned by Larectrix Globalisation Private Limited or its licensors. Upon purchase you receive a personal, non-transferable, non-exclusive licence to access the purchased course for your own learning (or, for Businesses seats, for the named learner seat). You may not copy, share, resell, scrape, publicly republish, or create derivative works from course materials without our prior written consent.
8. Acceptable use
You must not misuse the platform, attempt to circumvent access controls, harass other users or staff, upload malware, or use the services for unlawful purposes. We may remove content or restrict access where necessary to protect learners, our systems, or legal compliance.
9. Disclaimers
Courses are for educational and professional development purposes. Outcomes such as employment, exam scores, or business results depend on individual effort and external factors; we do not guarantee specific results. The platform is provided on an "as available" basis. To the fullest extent permitted by law, we disclaim warranties not expressly stated in these Terms.
10. Limitation of liability
To the fullest extent permitted by applicable law, Larectrix Globalisation Private Limited’s total liability arising out of any purchase or use of the services is limited to the amount you paid for the specific course giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or data, except where such limitation is prohibited by law.
11. Privacy
Personal data is processed as described in our Privacy Policy at /privacy-policy. By using the services you acknowledge that policy.
12. Force majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, strikes, internet or gateway outages, or government actions.
13. Governing law and disputes
These Terms are governed by the laws of India. Courts at Surat, Gujarat shall have exclusive jurisdiction, subject to any mandatory consumer-protection rights that cannot be waived.
14. Grievance and contact
For support or grievances related to purchases, access, or these Terms, email latrixcoaching@gmail.com or write to Larectrix Globalisation Private Limited at the Surat address above. We aim to acknowledge grievances within 48 business hours.
15. Changes to these Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance of the updated Terms for future purchases and access.