Shipping Policy
No physical shipping
Latrix Coaching sells online educational programmes. We do not ship physical goods, books, kits, or hardware. There is no courier or postal delivery for standard course purchases.
How programmes are delivered
After successful payment, we deliver learning access digitally by sharing online class links and joining instructions to the learner's registered email and/or by adding the learner to WhatsApp chat groups with coaches, as applicable for the programme. Delivery is not through a self-serve course library inside the website account.
When delivery happens
We typically share class links or group joining details within 24–48 business hours after our authorised payment gateway confirms a successful payment. Timelines may vary for scheduled batches; any batch start date stated on the course page or in confirmation messages applies.
Contact details we use
We use the email and mobile number provided at registration or checkout to send class links and WhatsApp group invites. Please keep these details accurate so you receive delivery without delay.
Address collected at registration
The address, city, state, and PIN code collected during registration are used for billing, tax, and account records. They are not a shipping address, because no physical shipment is made.
Certificates
Where a programme includes a completion certificate, it is issued digitally (for example by email) unless a specific course page states otherwise. We do not post paper certificates by default.
Issues receiving class links or group access
If payment succeeded but you have not received class links or WhatsApp group access within the stated timeline, email latrixcoaching@gmail.com with your order details and registered mobile number. We aim to acknowledge delivery issues within 48 business hours. Refunds, if applicable, follow our Refund Policy at /refund-policy.
Contact
Larectrix Globalisation Private Limited (Latrix Coaching), 1st Floor, Shop-F/8, Sy No-41/2, FP-73 Sargam Complex, Near Hirabaug, Varachha, Surat, Gujarat, India — 395006. Email: latrixcoaching@gmail.com | Phone: +91 82008 72703.